Glossary of Business Terms

Cymraeg

Glossary of Business Terms

Key Word
Definition
Analysis The process of looking at data to identify patterns and trends
Asset Any item of value owned by an individual or business
Bank Loan A fixed sum of money borrowed from a bank. It must be repaid with interest in set payments over an agreed period of time
Bank of England The central bank for the UK. It manages the country's debts, sets interest rates and influences the exchange rate between the pound and other currencies
Biased Allowing influences to affect decisions and resulting in unfairly presented evidence
Break-even Point The point at which the costs are all covered by received revenue
Budgets Pre-set financial targets for a business to achieve in a given period of time
Bulk-gaining Product A product that is larger than the raw materials used to make it
Bulk-reducing Products A product that is smaller than the raw materials used to make it
Business Plan A document outlining how an entrepreneur is going to set up a new business
Cash Flow The amount of money coming in and going out of a business and the timing of the movements
Chamber of Commerce A local association with the purpose of promoting the interest of businesses in a region or county
Cheque A written form of payment from a bank account to a specified person or business
Comply To obey a command, law or to meet a set of standards
Conflict A serious disagreement between people, countries or ideas
Consumables Items that are used up by a business and need replacing regularly (for example; Pens, paper, staples)
Consumer Someone who buys and uses goods and/or services
Convenience The ease of access to a product or service with minimal disruption to the customer's lifestyle or routine
Convenience Good A product that a customer buys frequently or routinely
Cookies Small files stored on a customer's computer when they visit a website which record details about the visit and can be accessed by the website again on future visits.
Credit Money leant to a business by a financial institution or supplier which must be paid back during an agreed time period
Credit Check A check on the financial status of an individual or business to ensure they have a reliable credit history with no outstanding debts
Data Information that can be collected and analysed - most frequently, in the form of statistics
Deed of Partnership A legal document defining the terms of a partnership
Demographic Relating to the population, such as average age or average income
Discrimination When someone is treated differently because of a particular characteristic such as gender, ethnicity, disability
E-Commerce Business transactions carried out over the internet
Economy The system by which a country's money and goods are produced and used
Enterprise An entrepreneurial activity. Sometimes used to describe a company or business.
Entrepreneur Someone who creates a business
Ethics Moral principles or standards that guide the behaviour of a person or business
Exports The flow of goods and services out of a country to other countries
Financial Reward The money an entrepreneur or investor receives when a business succeeds
Focus Group A group of people who review a product, service, advertisement or idea (this can be done face-to-face or online)
Footfall The number of people passing a particular location within a given time period
Franchise When a business allows another business permission to trade using its name in return for a fee or share of the profits
Franchisee An entrepreneur who pays a fee to trade using the name and products of an established business
Franchisor An established business that gives permission to an entrepreneur to trade using its name and products
Generation Y (aka Millennials) Refers to people born between 1980 and 2000
Globalisation When a business operates on an international scale and gain international influence or power
Gross Profit The amount of profit a business makes before deducting costs
Guarantor A named person who will guarantee the repayment of a loan should the person or business taking out the loan fail to make the payments
Imports The flow of goods and services into a country from other countries
Incentive A payment or gift to encourage someone to do something
Income Statement A financial document showing the amount of money a business has earnt and spent over a particular period
Income Stream Source of regular income received by a business. Could be from customers or investors
Incorporated A business that is registered as a company so the owners and the business are legally separate
Induction A period of time at the start of each employees contract when they must be shown how to work safely and within the employer's expectations
Inertia A tendency to avoid change
Insolvent Unable to pay off debts and/or owes more money than owed.
Intuition Knowing something instinctively or understanding something easily without conscious thought
Investment Money put into a business with the intention of making a profit
Labour Workers or the workforce
Legislation The laws that a business must comply with
Levy A tax on a particular product or service
Limited Liability The risk of loss is limited to the amount of money invested in the business
Loyalty Wanting to always support the same something or someone
M-Commerce Business transactions carried out using mobile technologies (for example: smartphones or tablets)
Market Research The process of gathering information about the market and customers to help make informed business decisions
Market Share The proportion of sales in a market taken by one business
Marketplace The activities involved in buying and selling particular types of goods and services in competition with other companies
Multi-channel Using a variety of methods to reach a customer
National Living Wage The minimum amount that a business is legally allowed to pay an employee
Negative Cash Balance When the cash available at the end of a given time period is less than the cash at the beginning
Obsolete Out-of-date or not used anymore
Overdraft A facility offered by a bank to allow an account holder to borrow money at short notice if available funds are exceeded
Overheads Fixed costs that come from running a business which are not affected by how many products or services sold
Partnership A business owned by a group of two or more people who share the financial risk, decision-making and profits
Payment Platform Allows business to take online payments. This is usually free for the customer, but takes a small commission from the seller
Payment Terms The period of time that a business has to pay its suppliers
Price War When competing business continually try to undercut each other. Only the consumer benefits from this.
Private Limited Company A shareholder owned incorporated business
Product Differentiation Designing a product with unique features that distinguish it from similar products sold by competitors
Profit The amount of revenue remaining after costs have been deducted.
Promotional Mix A combination of promotional activities used to increase customer awareness of the product to increase sales
Protected Characteristic Characteristics of a recruitment candidate that cannot be used to reject them, such as pregnancy, gender, religion
Public Limited Comapny (PLC) An incorporated business that can sell shares to the public
Real-time Live or as it happens
Reasonable Care In consumer law this means offering a service that is suitable for customers
Recession A period of economic decline characterised by when an economy has failed to grow for six consecutive months
Retained Profit Money that a business keeps instead of paying out to its shareholders
Return on Investment How much money an investor gets back in return
Revenue The money a business gains through sales
Revenue Forecast A prediction of future revenue based on expected sales (determined by judgment or on previous sales)
Risk The possibility that an enterprise will have lower profits or experience a loss
Sales Revenue The amount of money coming in from sales
Sample A section of the population asked for opinions to establish conclusions about the behaviour of the whole population
Security This refers to an asset (such as a house, or business premises) offered as insurance against a loan. If the loan is not paid the creditor can claim the asset as theirs.
Segmentation The process of breaking something down into smaller parts
Share Capital Money raised by selling shares of the company to investors
Shareholders Investors that are part-owners of a company. They invest to earn a share of the profit and voting rights at the AGM
Shopping Good A product that a customer takes time to consider before purchasing
SMART Objectives Business goals that are Specific, Measurable, Achievable, Realistic, and Time-bound
Social Media Websites that allow users to interact and share messages/pictures/links
Social Objectives These are aims set due to social pressures, such as reducing carbon emissions or participating in community projects.
Sole Trader An unincorporated business with a single owner
Source A place, person or thing from where information was obtained
Stakeholder Anyone with an interest in the activities of a business, such as employees/suppliers/directors/local community/government
Start-up A new business - usually with very small staff numbers
Stock Exchange A place where shares in PLCs can be bought or sold
SWOT Analysis A study done by businesses to identify Strengths, Weaknesses, Opportunities and Threats
Target Market A particular group of consumers to which a company aims its products and services
Tax A proportion of an individual's income of business's profits that must be paid to the government
Topography The physical characteristics of a landscape (for example; flat, hilly, urban, country)
Trade Association An organisation formed and funded by businesses that operate in a specific industry
Trade Credit This is credit offered only to businesses by suppliers
Undercut To sell the same product as a competitor at a lower price
Unincorporated A business that is not registered as a company and so the owners and business are legally the same body
Unique Selling Point (USP) Something that makes a product stand out from its competitors
Unlimited Liability The level of risk goes beyond the amount invested meaning their assets could be used to repay any business debts
Valid Having an accurate or solid basis of facts
Values Standards of behaviour or moral principles
Venture Capital Money invested by individuals or groups into a new business
Viable Has shown to work properly or successfully